Frequently asked questions
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Yes. Every artwork arrives fully stretched and ready to hang. I include hanging hardware with each piece, so you're free to decide which way feels right to you, simply hang it however speaks to you most.
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Absolutely. Every artwork comes with a Certificate of Authenticity, and each piece is also signed on the back. So you'll always know it's a genuine, one-of-a-kind original.
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Every artwork is finished with a semi-gloss coating and sealed in multiple layers, giving it lasting protection against dust, dirt, and everyday wear.
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Yes, local pickup from my studio in Michigan is always welcome! You’re also invited to view the artwork in person before deciding.
Feel free to drop me a message via the contact form or email (vanessa.ochi@web.de) to arrange a date.
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Each artwork is carefully packaged and shipped via UPS, FedEx, USPS, or a specialized art carrier, depending on size and value.
Delivery to your doorstep typically takes 7–14 business days. You'll get tracking info by email as soon as it's on its way.See the full Shipping Policy for more informations.
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Artworks are shipped with protection appropriate to their value. If your artwork is lost or damaged in transit, please contact me as soon as possible preferably within 48 hours of delivery, with photos and I'll work with the carrier or insurer to file a claim on your behalf.
👉 See the full Shipping Policy for more informations.
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Yes, I'd love to! Right now I accept custom commissions exclusively within the USA. If you have something in mind whether it's a custom size, color palette, or a completely original piece. I'd love to hear about it.
👉 Feel free to reach out through my contact form or write me an Email vanessa.ochi@web.de and let's talk about your vision.